Tampa Bay
Trax Credit Union
37.80
37.80
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Drive-through
On-site parking
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Quality
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The review of the Trax Credit Union location is mixed. Overall, the rating is 4.2 out of 5. The quality of service is a key area of concern, with a rating of 3.6. While some reviewers praised the staff's professionalism and helpfulness, others experienced poor customer service, with one reviewer even claiming that the branch manager was rude and had no customer service skills.The pricing at this location seems to be competitive, with a rating of 4.8. Many reviewers praised the rates and ease of application for loans and other financial services. However, one reviewer was disappointed with the fees associated with their loan.The innovativeness of this location is a strength, with a rating of 4.3. Reviewers praised the convenient services offered, such as drive-through and ATM access. The location is also wheelchair accessible, which is a notable feature.One issue that stood out in the reviews is the inconsistent customer service. While some reviewers had positive experiences with the staff, others were left feeling frustrated and disappointed. This inconsistency suggests that the location may benefit from additional training or support for its staff.Overall, the Trax Credit Union location has its strengths and weaknesses. While the quality of service is a concern, the competitive pricing and convenient services make it a viable option for those in the area.
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