Travelworld in Tampa City is a reliable travel agency that offers a wide range of services. The staff is knowledgeable and helpful, as seen in the feedback from Christa, who appreciated the excellent service provided by agent Sharon. However, there seems to be an issue with communication and follow-through, as evident in a negative review where the customer was unhappy with the booking process and the lack of a refund.The travel agency has a good reputation with a rating of 4.5, which suggests that it is well-regarded by the community. The agency's accessibility features, including a wheelchair-accessible parking lot and entrance, are a plus for customers with mobility issues.Travelworld offers various services, including booking for Caribbean cruises, special needs travel, and riverboat cruising. The agency accepts credit and debit cards, making it convenient for customers to make payments. However, it's worth noting that the agency has restricted cruise options, as mentioned in a negative review.The agency's working hours are standard, with no services available on Saturdays and Sundays. Overall, Travelworld is a decent option for travelers looking for a reliable travel agency in Tampa City. However, customers should be aware of the potential communication issues and limited cruise options.