The location seems to be a reliable choice for trailer-related services, with a focus on quality work. The owner, Treg, is known for being honest and fair in his pricing, which is a major plus for customers. While the quality of work is generally good, there have been some instances where communication and follow-through have been lacking, resulting in delays and disappointment for some customers. However, this seems to be an isolated issue, and most customers have had a positive experience with Trailer Medic.
The location is easily accessible, with a wheelchair-accessible entrance and parking lot. The owner is also a veteran, which adds a personal touch to the business. While the variety of services offered is quite extensive, the location seems to be most effective when it comes to trailer repairs and maintenance.
The negative review stands out as a significant issue, but it's worth noting that the owner has responded to the customer's concerns, and the review is from a single customer who may have had an isolated experience. Overall, Trailer Medic seems to be a solid choice for trailer-related services, with a focus on quality and customer satisfaction.
It's worth mentioning that the owner's communication skills and follow-through are crucial areas for improvement. While some customers have had positive experiences in this regard, others have reported difficulties in getting in touch with the owner or getting updates on their work.
The business is open during standard hours, Monday through Friday, and is closed on weekends. The owner is available to take calls and messages during these hours, but it's unclear how quickly he responds to inquiries.
Overall, Trailer Medic is a reliable choice for trailer-related services, with a focus on quality work and customer satisfaction. However, the owner's communication skills and follow-through are areas for improvement, and potential customers should be aware of this before making a decision.