This location is a great place to learn about herbal studies, with a team of caring and knowledgeable professionals. The facilities are wheelchair accessible, making it convenient for everyone to visit. The team is available to answer questions and provide guidance, although there have been some instances where they may be distracted or overwhelmed. The classes offered are highly informative and highly recommended. Some customers have had positive experiences with the student clinic, but others have reported difficulties in getting the help they needed. The location has a small selection of premade teas available, and the team is not permitted to offer over-the-counter herbal recommendations. The staff is friendly and welcoming, but there have been instances where they have failed to acknowledge customers or provide the necessary information. The team is actively working to address these issues and provide a more welcoming and supportive environment for all customers. Overall, this location is a great resource for those interested in herbal studies, but there are some areas that need improvement. Despite the few issues, the location has received an overall high rating from customers, with many praising the team's knowledge, helpfulness, and welcoming nature. However, the staff's ability to provide clear and concise information and attention to customers is sometimes lacking, which can lead to frustrating experiences. The team's efforts to address these issues and provide a more welcoming environment are commendable, and customers appreciate their willingness to listen and make changes. With a few tweaks, this location has the potential to become an even more exceptional resource for those interested in herbal studies.