Tampa Bay
Toyota Service
Auto Repair Shop
63.24
63.24
Overview
Venice Toyota provides new and used Toyota cars, trucks, and SUVs in Venice near Sarasota and surrounding areas.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
On-site parking
Oil change
Mechanic
Photos & videos
Photos & videos
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Innovativeness
Overall
Pricing
Quality
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This business is located on the US-41 BYP Bypass in Venice City and offers services ranging from auto repairs to animal care. The quality of services seems to be a mixed bag, with some customers raving about the expertise and professionalism of the staff, while others express disappointment and frustration. The prices charged by the business seem to be relatively competitive, but some customers feel that they are not justified by the quality of service received. The business appears to be innovating in various areas, such as using new technologies and offering convenient services like NFC mobile payments.Despite some positive reviews, there are also several complaints about poor service, including instances of dishonesty and a lack of follow-through on promised repairs. One customer had to deal with a severe case of customer service neglect, where they were consistently ignored and not provided with any resolution to their issue. This experience, along with others like it, has led some customers to express concerns about the reliability and integrity of the business. Overall, the business seems to be trying to improve, but there are still significant issues that need to be addressed.Some customers have praised the staff for being courteous and efficient, while others have experienced very different interactions. In one case, a customer was treated poorly by a service tech who argued with them and refused to admit their mistakes. This kind of behavior is unacceptable and has no place in a customer-facing business. The business also seems to have a problem with responding to customer concerns and resolving issues in a timely manner.While there are some positive aspects to this business, the negative experiences and complaints far outweigh the positives. Unless the business takes steps to address these issues and improve their customer service, it is unlikely that they will be able to regain the trust of their customers.
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Hours
Closed
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Categories
Auto Repair Shops
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