Tampa Bay
Toyota of Tampa Bay Service Center
8.57
8.57
Overview
Shop at our Tampa Toyota dealership for quality new and pre-owned cars for sale near Brandon, Florida. We proudly offer auto service, financing and more.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Oil change
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Pricing
Overall
Innovativeness
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The dealership has a decent overall score, with some aspects standing out as strengths and others that need improvement. The quality of service is a notable positive, with many customers praising the friendly and helpful staff. However, the pricing is a significant concern, with several customers complaining about high costs and feeling pressured to spend more than necessary. Innovativeness is also a mixed bag, with some customers appreciating the use of technology and others feeling that the dealership could do more to stay ahead of the curve. Unfortunately, there are also some red flags, including allegations of shady business practices, poor communication, and a lack of transparency. While the dealership has made efforts to address some of these issues, it seems that there is still work to be done to build trust with customers.Some notable comments include:* Several customers have praised the friendly and helpful staff, including advisors like Luis and Tino who went above and beyond to assist them.* However, many customers have also expressed frustration with the high prices and feeling pressured to spend more than necessary. Some have even accused the dealership of scamming them or trying to sell them unnecessary repairs.* There are also allegations of poor communication, including customers who felt that their concerns were dismissed or ignored. One customer even reported being told that their car was unsafe to drive, only to discover that the issues were not as severe as the dealership had made them out to be.* Some customers have praised the use of technology, including the ability to schedule appointments online and receive notifications about their service. However, others have felt that the dealership could do more to stay ahead of the curve and incorporate new innovations.* Unfortunately, some customers have also reported experiencing problems with their vehicles after visiting the dealership. One customer even reported having to fix a number of issues that the dealership had supposedly addressed, including a flat tire that the dealership had allegedly caused.* Overall, it seems that the dealership has made some efforts to improve in recent years, including the implementation of a new appointment system and the hiring of new staff. However, there is still work to be done to build trust with customers and address some of the lingering concerns.
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