The business has received mostly positive reviews from customers. The staff is described as friendly, knowledgeable, and trustworthy. Many reviewers have praised the shop's honesty, professionalism, and ability to provide quality work at a reasonable price. The shop is known for its expertise in Toyota products and has been recommended by many customers.However, there have been some negative reviews, including one instance where a customer felt misled about the cost of a repair and another where the customer service was described as rude. These issues highlight the importance of clear communication and customer service.The shop's hours of operation are limited, which may be a concern for some customers who prefer to have more flexible hours. Additionally, there have been some issues with appointments and wait times, although these seem to be relatively rare.Overall, the business appears to be a reputable and trustworthy shop for Toyota owners, with a strong focus on quality and customer service.