This salon is a must-visit for anyone looking for expert lash care. The owner, Queen, is a true professional with a passion for her work. She takes the time to understand each client's needs and delivers stunning results. The salon's commitment to quality is evident in every aspect, from the clean and welcoming environment to the exceptional service.The salon's policy of requiring appointments can be a bit restrictive, but it's well worth it to ensure a personalized and attentive experience. The owner is also transparent about her business, proudly declaring it as a women-owned and Black-owned venture. The salon's LGBTQ+ friendly atmosphere makes it a safe and inclusive space for all clients.The working hours are convenient, with extended hours on weekdays and a slightly later start on Sundays. The location is easily accessible, with wheelchair-friendly seating, restrooms, and parking. The owner is also responsive to client feedback and engages with her customers in a warm and friendly manner.Overall, Touched By Queen is a hidden gem that shines brightly in the beauty industry. While there's room for improvement in terms of innovation, the salon's dedication to quality, pricing, and customer satisfaction sets it apart. With a bit more creativity in its services and offerings, this salon could truly be a game-changer in the industry.However, there is one concern - a client had a disappointing experience due to a scheduling mix-up and finding the salon at a different address than listed online. It's essential for the owner to ensure that her team is on the same page when it comes to communication and logistics to avoid any future incidents.