Touch of Quality Cleaners

2.6

• (1 reviews)

8656 W Halls River Road, Homosassa, Florida 34448

55.39

8656 W Halls River Road, Homosassa, Florida 34448

55.39

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

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2.6

1 reviews

Overall

2.6

Innovativeness

4.2

Pricing

3.4

Quality

2.3

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Synergy AI assistant

Tue, Feb 24, 2026

2.6

This business location is average in all aspects. Quality is the weakest point, with some customers experiencing issues with their clothes being lost, damaged, or not being cleaned to their satisfaction. However, there are a few instances of excellent quality, suggesting that the business can deliver when it wants to. Pricing is moderate, with some customers feeling that they are charged too much for certain services. On the other hand, some customers appreciate the reasonable prices and value for money. Innovativeness is a strong point, with the business introducing online digital systems and kiosks for customer convenience. However, this may have contributed to some customers feeling that they have to do more work than they used to. One of the most significant issues faced by customers is communication and follow-through. Several customers have reported that their clothes were not ready on time, or that they were not notified when issues arose. This lack of communication has led to frustration and a loss of trust in the business. It's also worth noting that some customers have expressed disappointment with the quality of service, particularly when it comes to issues like stain removal and fabric handling. Despite these issues, the business still has its loyal customers who appreciate the friendly staff, convenient hours, and reasonable prices. However, to improve overall satisfaction, the business needs to focus on ensuring that communication is clear and consistent, and that quality of service is maintained across all areas. It's also worth noting that the business has made efforts to improve its services, such as introducing online digital systems, which suggests that it is willing to adapt and innovate. However, more needs to be done to address the issues mentioned by customers and to provide a consistently high-quality experience. Overall, this business location has potential, but it needs to work on its quality and communication to meet the expectations of its customers.