This business has a solid reputation among its customers, as evident from the high overall score. However, quality of service seems to be a mixed bag, with some customers experiencing great results while others had issues. Pricing is consistently reported as reasonable and competitive. The company's ability to innovate and adapt to changing needs is also commendable.The positive reviews highlight the company's expertise in creating backyard and Koi ponds, as well as their professional landscaping services. Customers praise the friendly and knowledgeable staff, who provide excellent customer service and are willing to go the extra mile to ensure customer satisfaction. The company's attention to detail and ability to transform spaces into beautiful and functional areas is also consistently mentioned.Some customers mention the company's commitment to using high-quality materials and products, which contributes to the longevity and effectiveness of their work. Others appreciate the company's willingness to provide ongoing maintenance and support, ensuring that their creations continue to thrive.However, there are a few negative reviews that highlight potential issues with the company's quality of service. Some customers have reported problems with communication, such as difficulty getting in touch with staff or receiving prompt responses to concerns. Others have experienced issues with the quality of work, such as leaks, cracked surfaces, or poorly installed equipment.One customer had a particularly disappointing experience, reporting that the company's work resulted in the death of their fish due to inadequate maintenance and poor communication.Despite these issues, the overall positive feedback suggests that the company is committed to providing high-quality services and is taking steps to address any problems that may arise.