Tampa Bay
Touch of Class Auto Repair
27.58
27.58
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Onsite services
Appointments recommended
Oil change
Mechanic
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Pricing
Quality
Innovativeness
Overall
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The location of this business has a decent overall score. Quality of services and products is somewhat average. Pricing is fairly reasonable. However, the business seems to be fairly traditional in its approach, lacking some innovation. The employees are friendly, but sometimes the service can be a bit slow, and the communication can be lacking. One major issue that seems to be a problem is the reliability of the tow trucks and drivers. There have been instances where customers have waited for hours for their tow truck to arrive, and some drivers have even been rude or unprofessional. Despite this, the business has a lot of good reviews and seems to have a strong reputation in the community. The staff is usually helpful and knowledgeable, and the quality of the work is generally good. However, it's clear that the business needs to work on improving its reliability and customer service to truly stand out.Some highlights of this business include:* Friendly and knowledgeable staff* Good quality of work* Fairly reasonable pricing* Strong reputation in the communityHowever, there are also some major issues that need to be addressed:* Reliability of tow trucks and drivers is a major problem* Communication can be lacking at times* Some drivers have been rude or unprofessional* Service can be slow at timesOverall, this business has a lot of potential, but it needs to work on addressing its major issues to truly stand out and provide excellent service to its customers.
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