The business at Building 32781, Eiland Blvd Boulevard, Zephyrhills City has a mixed reputation among its customers. While some reviewers praised the company's professionalism, responsiveness, and quality of work, others reported severe issues with their services, including neglected pools, unkept promises, and unprofessional behavior from some employees.
Several reviewers described their experiences with Totally Blu as "nightmares" and reported being consistently disappointed with the company's performance. One customer claimed that the company never properly serviced their pool, leaving it green and filled with dead black algae. Another reviewer described being told that a technician would come to their house to address an issue, only to have no one show up.
On the other hand, some reviewers praised the company's ability to deliver on their promises, including one customer who was thrilled with the work done by the owner, Sunil. However, even this reviewer mentioned that the company's scheduling and communication could be improved.
In terms of pricing, some reviewers found the company's rates to be competitive, while others felt that they were overpriced. One reviewer specifically mentioned that they thought the company was "ripping them off."
The company's innovativeness score is blank as there is not enough information in the provided reviews to accurately assess this aspect of the business.
Overall, the reputation of Totally Blu is marred by a series of customer complaints and negative reviews. While the company seems to have some redeeming qualities, such as a few employees who are praised for their professionalism and work ethic, the majority of reviewers would not recommend this business to others.