Tampa Bay
Total Wireless
17.15
17.15
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wi-Fi
Onsite services
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Quality
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The store has a mixed reputation among customers. Some have reported excellent service and knowledgeable staff, while others have experienced long wait times, closed doors, and security screens before the posted hours. The staff's behavior has also been called into question, with one customer feeling uncomfortable with their picture being taken without consent. On the other hand, some customers have praised the helpful and friendly staff, good customer service, and reasonable prices for phone plans and devices. The store's accessibility features, such as wheelchair-accessible parking and entrance, are a positive aspect. However, the reliability of the store's posted hours and the quality of service can be inconsistent. There is an issue with the store's reputation for closing early and not answering phone calls, which has led to disappointed customers.
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