Tampa Bay
Total Logistics eCommerce Fulfillment Solutions
6.70
6.70
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Quality
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This business location has significant issues with its operations. The employees appear to be sending packages to customers that they did not order, which is a serious concern. There have been reports of receiving packages with powdery substances that customers did not ask for, which is potentially hazardous. This has happened multiple times, suggesting a systemic problem with the business.
The customers who experienced these issues had their credit cards used fraudulently, and some had to cancel their cards to avoid further charges. This is a clear indication that the business is not secure or trustworthy.
The employees seem to be sending packages without properly verifying the orders, which raises questions about their competence and attention to detail.
There have been some concerns raised about the business's ability to process refunds or cancellations once a customer has been charged.
It seems that the employees are not taking the necessary steps to ensure that customers receive the correct packages and that their personal and financial information is protected.
The business's reputation has been damaged by these incidents, and it's unclear how they plan to address these issues.
The customers who left feedback were clear and direct in their criticism of the business.
It's worth noting that some customers have raised concerns about the business's ability to protect customers' personal and financial information.
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