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Total Imaging - Sun City
22.88
22.88
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This location has both its strong and weak points. From what I've seen, the quality of services is pretty decent, with most patients praising the friendly and professional staff, particularly the technicians. They seem to take the time to explain procedures and put patients at ease, which is a big plus. On the other hand, there have been some issues with scheduling appointments, with many patients waiting a long time on hold or experiencing long delays. This has led to some frustration and a sense of incompetence from some patients. One major issue is the phone system, which seems to be a recurring problem. Some patients have had to wait for over an hour or even get hung up on, which is unacceptable for a medical facility. This has caused some patients to go elsewhere for their imaging needs. Pricing seems to be a strong point, with many patients not having to pay out-of-pocket for services. The center also seems to be innovating in some areas, such as offering music choices for patients during lengthy procedures. However, it's clear that there are some systemic issues that need to be addressed in order to improve the overall patient experience.
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