Top Mobility seems to have a mixed record. While customers praise their customer service, knowledge of products, and competitive pricing, some have reported issues with the quality of their products, particularly with the Transformer scooter. On the other hand, the company has been known to go above and beyond to help customers, as seen in the case of a customer who was mistakenly sent a used scooter but received a new one promptly.One standout issue is the difficulty some customers have experienced with getting repairs or assistance for their products, as seen in the case of a customer who waited four days to be called back after leaving multiple messages. However, the company has also been known to make amends, such as refunding payments and sending new products.Top Mobility's products seem to be well-suited for customers with mobility issues, with a wide range of options available, including scooters, wheelchairs, and lift chairs. However, some customers have reported issues with the durability of their products, particularly with the screws and frame.The company's customer service has been praised by many customers, with some even going out of their way to thank specific employees for their help. However, as seen in one case, the service department has been known to be unresponsive at times.Overall, Top Mobility seems to be a decent choice for customers with mobility issues, but it's essential to be aware of the potential issues with product quality and customer service.