They are a reliable company for lawn care services, taking care of the majority of needs for some clients. Unfortunately, they have a history of disappointing customers with unresponsive service and poor quality work. One client had a bad experience with a driveway paver installation, with no follow-through after accepting the quote. Another client experienced inconsistent and inadequate lawn care services, with excuses about being short-handed. While some clients are happy with their service, others have been let down by their responsiveness and quality of work. Their pricing is not an issue, as one client praised them for being good value. They have a co-branding relationship with Top Hat Inc, and their office is located in a wheelchair-accessible building. However, the company's inability to deliver consistent service and quality work is a significant concern, which may not be worth the risk for some customers.