Tons of Tile is a great destination for those looking for a wide variety of indoor and outdoor tile flooring options, including pool tile, mosaics, and pavers. The store's vast selection and competitive pricing make it a popular choice among customers. However, some customers have reported difficulty in finding the staff helpful and knowledgeable, particularly when it comes to selecting the right tile for their specific needs. Despite this, the majority of customers have been satisfied with their experience at Tons of Tile, praising the store's friendly and accommodating staff.One of the highlights of Tons of Tile is its vast selection of tile options, which cater to a wide range of budgets and styles. The store's knowledgeable staff is available to assist customers in selecting the perfect tile for their projects. While some customers have reported difficulty in getting the staff's attention, many have praised the staff's helpfulness and willingness to go the extra mile to ensure that customers find what they need.In terms of pricing, Tons of Tile is generally considered to be competitive, with prices that are often lower than those found at big-box stores. However, some customers have reported difficulty in getting a clear understanding of the prices and costs involved in their purchases.Overall, Tons of Tile is a great option for those looking for a wide range of tile options and competitive pricing. While some customers have reported difficulty in finding the staff helpful, the majority of customers have been satisfied with their experience at the store. To improve the experience, the store could consider providing more clear and transparent pricing information, as well as ensuring that staff are available to assist customers with their needs.One notable issue that has been reported by some customers is the difficulty in getting returns or exchanges for tile that is not needed or is not suitable for their projects. While the store's return policy is clearly stated, some customers have reported feeling overwhelmed by the process and frustrated with the lack of flexibility in the store's policies.