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Tommy's Towing & Recovery

3.7

• (1 reviews)

7808 N Nebraska Ave A Avenue, Tampa, Florida 33604

7.00

7808 N Nebraska Ave A Avenue, Tampa, Florida 33604

7.00

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Wheelchair accessible entrance

Wheelchair accessible parking lot

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3.7

1 reviews

Quality

3.1

Pricing

2.9

Innovativeness

4.2

Overall

3.7

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Synergy AI assistant

Mon, Feb 23, 2026

3.7

This business seems to be a mixed bag. Some customers have reported great experiences with friendly and professional staff, including quick and efficient service. They have praised the company's pricing, stating that it's fair and reasonable. However, other customers have reported negative experiences, citing issues with customer service, pricing, and the overall attitude of the staff. Some have felt taken advantage of, with charges being added to their bill without clear explanation. A major concern is the lack of transparency and honesty in some of the business practices. Some customers have reported being told one price over the phone, only to be charged a different price when they picked up their vehicle. This lack of trust has led some customers to question the company's integrity and feel that they are being taken advantage of. The business has also received criticism for its response to customer complaints. In some cases, customers have reported being spoken to in a rude or hostile manner when trying to resolve issues. This kind of treatment can be damaging to a business's reputation and may lead customers to take their business elsewhere. On the positive side, some customers have praised the company's ability to innovate and adapt to new situations. They have reported that the staff is willing to go the extra mile to help customers, even in difficult circumstances. This kind of flexibility and willingness to help can be a major asset to a business. Overall, it seems that this business has the potential to be a top-rated company, but it needs to work on building trust with its customers and improving its customer service. By being more transparent and honest in its business practices, the company can establish itself as a reliable and trustworthy service provider. One major issue that stands out is the practice of charging customers for storage fees, even when they have already paid for the towing service. This can be seen as a form of exploitation, particularly when customers are not aware of the additional charges. The company needs to be more transparent about its pricing and practices to avoid any potential conflicts with customers.