Tampa Bay
Tommy's Express® Car Wash
11.73
11.73
Overview
Tommy's Express Car Wash delivers the ultimate shine to Love your Ride. Operating in 30+ states, we're coming soon to a community near you.
Features
Credit cards
Debit cards
NFC mobile payments
Onsite services
Car vacuum
Towels
Free vacuums
Membership
Undercarriage cleaning
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Overall
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The location of Tommy's Express Car Wash is well-liked by many customers. The staff is generally friendly and helpful, with some standout employees like Quone and Mal who go above and beyond to make customers feel welcome. The wash itself is often effective, with some customers appreciating the strong vacuums and clean environment. However, there are some issues with quality control, as evidenced by a few complaints about scratches and dirt remaining on cars despite multiple washes.One customer had a particularly negative experience, complaining about a lack of suction power from the vacuums and unhelpful staff. Another customer was unhappy with the prices and felt that they were being charged extra for a private event without being informed beforehand.Despite these issues, many customers appreciate the convenient location and the fact that the car wash is easily accessible through a drive-thru service. Some customers also appreciate the free towels and other amenities that are included with their membership.It's worth noting that some customers have had issues with customer service, including feeling belittled or not taken seriously when trying to report issues. This suggests that there may be some room for improvement in this area.Overall, the location is a solid choice for customers looking for a convenient and effective car wash, but may not be the best option for those with high expectations for quality control or customer service.The location is open on most days, with a few exceptions for holidays and maintenance. The working hours are generally reasonable, with morning and afternoon hours available.There are some issues with the wash, including scratches and dirt remaining on cars. The vacuums could be improved, with some customers feeling that they are not powerful enough. It's worth noting that the location is clean and well-organized, with a friendly and welcoming atmosphere. Many customers appreciate the staff's enthusiasm and willingness to help.
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