This review consists of a number of positive experiences with Tom's Sod, as well as a few negative ones. Many customers have reported excellent customer service, with staff members being helpful, friendly, and knowledgeable. Several reviewers have mentioned that the sod itself has been of high quality, with some even going so far as to say it's the best they've ever seen. However, there have been some issues with the sod not being as good as expected. Some customers have reported that it has been dead or dying upon delivery, and in a few cases, the sod has been damaged or of poor quality. In addition, some reviewers have mentioned that the company's communication skills could be improved. One reviewer reported being left without a call or update on the status of their sod delivery, and another mentioned that the company's customer service was "rude" and "unhelpful".There have also been some issues with the pricing of the sod. One reviewer mentioned that the company's prices are "way below what you'd pay at Lowes or HD," which suggests that the company offers competitive pricing. However, another reviewer reported being overcharged for their sod purchase.Despite these issues, many customers have reported having a positive experience with Tom's Sod. Several reviewers have mentioned that the company's staff is friendly and helpful, and that the sod itself is of high quality. Some reviewers have even gone so far as to say that they will never use another company for their sod needs again.One of the main issues that has been raised in the reviews is the quality of the sod. While some reviewers have reported excellent experiences with the sod, others have reported that it has been dead or dying upon delivery. In addition, some reviewers have mentioned that the sod has been damaged or of poor quality. Overall, Tom's Sod appears to have a good reputation among customers, with many reviewers reporting positive experiences with the company's customer service and the quality of the sod. However, there are some issues that the company needs to address in order to improve its service and reputation.One major issue that needs to be addressed is the quality of the sod. While some reviewers have reported excellent experiences with the sod, others have reported that it has been dead or dying upon delivery. In addition, some reviewers have mentioned that the sod has been damaged or of poor quality. Additionally, some reviewers have mentioned that the company's communication skills could be improved. One reviewer reported being left without a call or update on the status of their sod delivery, and another mentioned that the company's customer service was "rude" and "unhelpful".It's worth noting that Tom's Sod has a strong reputation in the area, with many customers reporting positive experiences with the company's customer service and the quality of the sod. However, in order to maintain this reputation, the company needs to address the issues that have been raised in the reviews and improve its service and quality of sod.