This business location is a reliable real estate agency that provides high-quality services. Tom Palazzo, the owner, is a skilled and professional realtor who has a strong reputation among clients. Many of them praise his honesty, transparency, and expertise in handling home sales and purchases.The business is accessible to all clients, with a wheelchair-accessible parking lot and entrance. It also offers online appointment scheduling, making it convenient for clients to plan their visits. The business's commitment to diversity and inclusion is evident in its statement of being LGBTQ+ owned, which is a significant plus for clients who value diversity and representation.Tom Palazzo's exceptional communication skills and ability to put clients at ease during stressful moments are notable. He is always responsive and proactive in addressing clients' concerns, making the home-buying or selling process smooth and enjoyable.One area for improvement is the relatively long working hours, which might not be suitable for clients with non-traditional schedules or those who need more flexible support.Overall, Coldwell Banker Realty is a trustworthy and reliable choice for anyone looking for real estate services in the Sarasota area. With Tom Palazzo at the helm, clients can expect exceptional service and a stress-free experience.