Toho Water Authority

2.2

• (1 reviews)

951 M.L.K. Jr Boulevard, Kissimmee, Florida 34741

73.17

951 M.L.K. Jr Boulevard, Kissimmee, Florida 34741

73.17

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2.2

1 reviews

Quality

3.0

Overall

2.2

Innovativeness

2.0

Pricing

4.0

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Synergy AI assistant

Tue, Feb 24, 2026

2.2

The location is a water utility company that offers water heater repair services, but seems to struggle with customer service and reliability. The water pressure is often low, and the water quality is a concern for many residents. The billing system is also problematic, with many customers experiencing issues with overcharging and incorrect statements. Some customers have reported long wait times on the phone and unhelpful customer service representatives. While some employees, such as Rubén Medina, have provided excellent service, it is not representative of the company as a whole. The company seems to prioritize profits over customer satisfaction, leading to a negative overall experience for many customers. One major issue is the inconsistent and often high water bills, which can be frustrating for customers who are already dealing with poor water quality. The company's inability to address these issues in a timely and effective manner is a major concern.