This location is well-regarded by customers who have had a positive experience. Many have praised the knowledgeable and friendly owner, who takes the time to help customers find the right products and provides excellent customer service. In particular, several customers have mentioned Phil, who seems to be the owner or a key representative of the business. He has been commended for his willingness to go the extra mile, such as fixing a washer on a Saturday without hesitation.Customers have also been satisfied with the quality of the products they have purchased, with one customer's mother mentioning that her year-old dryer is still working well. However, there have been a few complaints about the phone service, with two customers expressing frustration at not being able to get through to someone when they called.Prices at this location seem to be competitive, with one customer mentioning that they saved 20 dollars on a part. The business also appears to be accepting of debit and credit cards as payment options.One issue that stands out is the inconsistent phone service, which may deter customers from getting the help they need when they need it.