The business has a generally good reputation, with a 4.0 rating on third-party platforms. Clients have praised the staff's professionalism, kindness, and effectiveness in helping them recover from various injuries and conditions. Many reviewers have mentioned specific therapists, such as Colby, Jake, and Catherine, who have provided excellent care and support. The clinic has also been commended for its welcoming atmosphere and the staff's ability to make patients feel comfortable and at ease.However, there have been some issues raised by clients, including a complaint about billing department's poor customer service and a misunderstanding regarding insurance coverage. One reviewer mentioned a negative experience with a therapist who was retiring and seemed disinterested in helping the client.The clinic has a variety of amenities, including wheelchair accessibility and restroom facilities. They accept multiple payment methods, including credit cards, debit cards, and NFC mobile payments.It's worth noting that the clinic has a strong online presence, with a clear and user-friendly website and a prominent feature on Google Maps. The staff is responsive and communicative, with many reviewers mentioning positive interactions with the receptionists and care coordinators.Overall, the business seems to be well-run and dedicated to providing quality care to its patients. However, as with any business, there may be some areas for improvement, particularly in terms of customer service and communication.