This medical practice in Lake Wales City is a well-established and reputable place for receiving high-quality care. The staff is friendly and welcoming, with a strong emphasis on providing personalized attention to each patient. From the initial appointment to ongoing treatment, the staff takes the time to listen to concerns and addresses them thoroughly.Many patients have praised the practice's excellent bedside manner, kindness, and genuine care for their patients. The staff is described as "wonderful," "friendly," and "professional," making patients feel at ease during their visits.The medical professionals, including Dr. Karen N. Phillips and NP Amanda Waters, have received high praise for their expertise, compassion, and dedication to their patients. They are described as "caring," "resourceful," and "knowledgeable," taking the time to listen to patients' concerns and address them in a narrative.One of the notable features of this practice is its commitment to providing convenient services, such as on-site blood testing, which makes it easier for patients to receive the care they need. The practice also offers flexible scheduling, including extended hours on weekends, making it more accessible to patients with busy schedules.While some patients have experienced issues with medication refills, the majority of patients have had a positive experience with the practice. However, it's essential to note that the practice has a single staff member who has received negative reviews for being rude and dismissive on the phone. It's possible that this issue may have been addressed, and it's worth speaking with the practice directly to get a more accurate picture.Overall, this medical practice in Lake Wales City is a great option for those seeking high-quality care in a welcoming and professional environment. With a strong focus on patient-centered care and convenient services, it's no wonder that many patients have given the practice a 5-star rating.