This location seems to be a reliable and professional vehicle shipping agent. The staff is highly attentive and communicative, ensuring that customers receive excellent service. They take great care of vehicles, providing safe and secure transportation. However, there is one notable issue with this company: they have a tendency to leave customers hanging, as evident from the client who experienced a last-minute cancellation due to the company's mistake.The working hours are quite flexible, operating 24/7, which is convenient for customers who need to schedule shipments at odd hours. The accessibility of the parking lot is also a significant plus for customers with mobility issues. The fact that the company is wheelchair accessible parking lot adds a layer of inclusivity to their services.The positive reviews from clients highlight the company's exceptional service, punctuality, and cost-effectiveness. They seem to be the go-to option for customers on the East Coast who need to transport vehicles. The staff, including Rob, are described as thorough, conscientious, and genuinely caring about the logistics of the transport.On the other hand, the negative review points to a serious issue with the company's ability to manage their bookings and communicate with customers effectively. This mistake led to a customer being left stranded and having to drive a vehicle for an extended period, causing unnecessary pain and inconvenience.Overall, this location seems to be a decent option for vehicle shipping, but it is crucial for customers to be aware of the potential risks involved, particularly when it comes to last-minute cancellations or mistakes. It is essential for the company to work on improving their internal processes to prevent such issues from arising in the future.