This Tires Plus location seems to be a reliable choice for car owners in the area. With a wide range of services, including oil changes, tire rotations, and car repairs, they have something for everyone. The staff is knowledgeable and friendly, with many customers praising their expertise and helpfulness. One customer had a particularly positive experience with Kenny, who went above and beyond to help them with their car issues. The location is also LGBTQ+ friendly and offers a welcoming atmosphere for customers. However, there are some issues with wait times and communication, with a few customers reporting long delays and unexplained wait times. Additionally, some customers have reported issues with customer service, with one customer being told to pay for a service without being informed of the issue beforehand. Despite these issues, the overall experience seems to be positive, and customers have praised the location for its honesty and transparency. One customer even credited Tires Plus with saving them $500 by not recommending unnecessary repairs. Overall, this location seems to be a good choice for car owners in the area, but it's essential to be aware of the potential issues and communicate clearly with the staff to ensure a smooth experience.