This business location has an overall score of 4.2, indicating a good level of service and quality. However, some customers have expressed dissatisfaction with the quality of service, citing issues such as long wait times and unprofessional staff behavior. On the other hand, many customers have praised the business for its competitive pricing and knowledgeable staff. Unfortunately, there is no information available about the innovativeness of the business. The customer reviews highlight a range of issues, from excellent service and competitive pricing to poor communication and long wait times. It seems that the business has a hit-or-miss approach to customer service, which can be frustrating for customers who expect a higher level of quality. Some customers have expressed gratitude for the business's commitment to hiring LGBTQ+ friendly staff, but this aspect of the business may not be consistent. Overall, this business has the potential to provide excellent service, but it falls short in certain areas.