The business is located in Building 4060, S Tamiami Trl Trail, Venice City, and offers a wide range of services including wheel alignment, road assistance, towing, tire sales, oil changes, and more. The business is LGBTQ+ friendly and accepts various payment methods, including NFC mobile payments, debit cards, credit cards, and checks.
The business is open from Monday to Friday from 7:30 AM to 7:00 PM and on Saturday from 7:30 AM to 6:00 PM. On Sundays, they are open from 9:00 AM to 5:00 PM.
From the client feedback, it is clear that the business provides excellent customer service, is knowledgeable, and is very accommodating. Many customers have reported having a great experience with the staff, particularly with Sophie and John, who are described as friendly, helpful, and professional. The business is also praised for its honesty and transparency, with many customers feeling that they are being treated fairly and not being taken advantage of.
One customer had a negative experience, reporting that they were charged extra fees that were not mentioned online, but this was an isolated incident.
The business has received numerous 5-star reviews, with customers praising their quick and efficient service, fair prices, and professional staff. They have also received 4-star reviews, with customers mentioning that they have had some issues with appointments and communication, but overall, they have been satisfied with the service they received.
Overall, the business seems to be well-regarded by its customers, with many praising its excellent customer service, honesty, and transparency. However, there is one negative review that highlights the importance of clear communication and transparency in customer interactions.
It's worth noting that the business is located in a convenient location, with many customers mentioning that they were able to get help quickly and easily, even when they had a flat tire or other emergency. The business also has a wide range of services available, making it a one-stop-shop for many customers' automotive needs.