Tampa Bay
Tire Choice Auto Service Centers
10.65
10.65
Overview
Tire Choice is South Carolina's leading auto repair and tire shop, providing a wide range of services from oil changes to brake repair to new tires. We also offer a variety of specialty services like wheel alignments and shocks & struts replacement. Call for an appointment today!
Features
NFC mobile payments
Mechanic
Onsite services
Credit cards
Oil change
Wheelchair accessible parking lot
In-store shopping
Wheelchair accessible entrance
In-store pickup
Appointments recommended
Wheelchair accessible restroom
Debit cards
Restroom
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Quality
Innovativeness
Overall
Pricing
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The business has a relatively high rating from clients, with 4.2/5 overall. Clients praise the store's team for their friendly and professional service, citing examples of exceptional customer service and knowledgeable staff. However, some clients express concerns about the store's pricing, citing that it may be higher than other locations.One of the main issues that arises from the client reviews is a lack of communication and transparency. Some clients report waiting for extended periods of time for their cars to be serviced, only to be told that there were issues or delays. This lack of communication can be frustrating for clients who have taken time out of their day to drop off their cars.Another issue that arises is the store's pricing. Some clients report being charged higher prices for services than they expected, with some even claiming that the store is "gouging" customers. However, it's worth noting that the store's prices are not necessarily out of line with industry standards, and some clients report being satisfied with the prices they were charged.In terms of innovativeness, the store seems to be doing a good job of staying up-to-date with the latest technologies and techniques. Clients report being impressed with the store's use of modern tools and equipment, and the staff's knowledge of new and emerging technologies.Overall, the business seems to be doing a good job of meeting client needs and providing high-quality service. However, there are some areas for improvement, such as communication and pricing. With some tweaks to these areas, the business could potentially take its rating even higher.It is worth noting that one of the clients experienced a serious issue with their car after taking it to the store, which is a major concern. The client's car was left in a state where it was not safe to drive, and they had to seek further repairs from another shop. This is a significant issue that the store should address and prevent from happening in the future.
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