This business location has its own set of features that make it comfortable for customers, such as wheelchair accessible parking lot and entrance. However, there are some concerns about the services they provide. One customer had a problem with waiting for the water meter to be covered for four weeks, which is not a healthy situation. Another customer had an issue with not receiving monthly bills, which is unclear and concerning. On the other hand, there are positive reviews about the safety of the location and the quality of the water. One customer even had a great experience with a representative named Daniel C. The location also has good ratings from other third-party sources. However, the inconsistent customer service and unclear billing practices are major concerns that need to be addressed. It is worth noting that the location is also affiliated with the Tippin Water Department. Overall, the business is average, but there are some red flags that need to be looked into. The accessibility features and safety concerns are a good start, but the issues with customer service and billing need to be resolved.