The location provides a good dental service with mostly positive reviews from clients. The majority of the reviews express satisfaction with the dentist, hygienists, and staff. Many reviewers mention that the office has a welcoming atmosphere and the staff is friendly and professional. Some reviewers praise Dr. Thomas for being understanding and empathetic, particularly with anxious patients.However, there are some negative reviews that highlight concerns about overcharging and unnecessary treatments. One reviewer claims that Dr. O'Donnell suggested unnecessary treatments, which were later deemed unnecessary by another dentist. Another reviewer reports being overcharged for a cleaning and being told that their insurance would cover it, only to receive a large bill later.It appears that the office has made an effort to address some of the concerns, as some reviewers have reported being satisfied with the office's response to their issues.The main issue with the office is the consistency of service and billing practices. While many reviewers have had positive experiences, some have reported problems with overcharging and unnecessary treatments.