Tims Marcite has a relatively high rating among its clients, indicating a good overall experience. However, there are some inconsistencies in the quality of services provided. Some clients reported excellent experiences with pool resurfacing, tile work, and customer service, while others experienced significant issues with responsiveness, punctuality, and professionalism. The company's pricing seems to be relatively reasonable, although some clients felt that it was not in line with the quality of work provided. The innovativeness of the company is somewhat inconsistent, with some clients praising the company's ability to come up with creative solutions to pool problems, while others felt that they were not open to new ideas. The most notable issue that stands out is the lack of responsiveness and communication, with some clients reporting that they were left waiting for weeks or even months for a response or a call back.The company has been praised for its quality work, professionalism, and value, with some clients even going so far as to say that they would give them ten stars if it were an option. However, there are also several complaints about the lack of responsiveness and communication, with some clients feeling that they were left hanging or ignored. It's worth noting that some of the complaints date back several years, and it's unclear whether the company has taken steps to address these issues.