This location appears to be well-liked by customers. The overall rating is 4.5 out of 5. The quality of the products and services is consistently good, with an average rating of 4.2. The pricing is also competitive, with an average rating of 4.8. The store's ability to innovate and stay ahead of the curve is also a strength, with a rating of 4.9.The staff at this location seems to be knowledgeable and helpful, with many customers mentioning specific employees who went above and beyond to assist them. The store's selection of tiles and other products is also impressive, with customers praising the variety and quality of the options available.One customer mentioned that the store's return policy is somewhat limited, but this did not seem to be a major issue for most customers. Overall, this location appears to be a great resource for anyone looking for high-quality tiles and excellent customer service.As for the issue mentioned by one customer, it seems that the store's return policy is a bit inflexible, and some customers may not be happy with this. However, it's worth noting that the store's management responded to this customer's complaint and offered to work with them to find a solution. This suggests that the store is willing to listen to customer feedback and make changes to improve their experience.