The business has a nice location with an easy-to-find address, Building 13303, US-19 Street, Hudson City. The working hours are relatively flexible, with a longer time slot on Monday, Tuesday, Wednesday, and Friday. However, the business seems to be closed on Thursday, Saturday, and Sunday, which might be a drawback for some customers. Overall, the ambiance of the place is not very clear, but it is wheelchair accessible.
The staff at Tides 'Most Excellent' Flowers are known for their excellent customer service and friendly attitude. They have a wide range of products to choose from, including sympathy and funeral flowers, as well as beautiful arrangements for special occasions. The team is experienced and knowledgeable, and they can help customers create unique and personalized bouquets.
The quality of the flowers and arrangements is generally good, with many customers praising the freshness and beauty of the blooms. However, there have been some instances where the arrangements did not meet expectations, such as in the case of a customer who ordered a bouquet that looked different from the picture.
The pricing at Tides 'Most Excellent' Flowers seems to be competitive, with many customers feeling that the prices are reasonable for the quality and service they receive. However, some customers have mentioned that they felt a bit pricey, especially for a small business.
One of the standout features of Tides 'Most Excellent' Flowers is their ability to come up with unique and creative arrangements. They have a team of skilled florists who can work with customers to create custom designs that meet their needs and preferences.
The business has a strong focus on customer service, with many customers praising the staff for being friendly, helpful, and responsive to their needs. However, there have been some instances where the business has not met expectations, such as in the case of a customer who had a problem with an arrangement.
Overall, Tides 'Most Excellent' Flowers seems to be a solid choice for customers looking for a reliable and trustworthy florist. However, the business could benefit from being more transparent about their working hours and availability, as well as from improving their product consistency. The business is very active and has regular customers, which is a sign of excellent customer service.