This beachfront getaway offers a unique experience, blending a vintage vibe with modern amenities. The staff is friendly and accommodating, with many guests praising their helpfulness and enthusiasm. However, some visitors have noted that the hotel is in need of renovation and update, particularly in the pool and bar areas.The rooms are generally clean and comfortable, with some guests commenting on the decent kitchen facilities. However, there have been some issues with maintenance, including leaky faucets and lack of privacy in some rooms. Additionally, some visitors have reported hearing noise from neighboring rooms and the Tiki bar.One major issue to note is the lack of elevators and the overall layout of the hotel, which can make it difficult for guests with mobility issues to navigate. Furthermore, some visitors have been disappointed by the fact that the hotel charges a "resort fee" without providing clear information on what services it includes.Despite these issues, many guests have praised the hotel's location and the quality of the beach. The sunsets are stunning, and the hotel's proximity to restaurants and shops is convenient. The Tiki bar and live music events are also popular with guests, adding to the hotel's lively atmosphere.To improve, the hotel could focus on addressing the maintenance and renovation needs, as well as providing clearer information on the resort fee. Additionally, the staff could benefit from additional training on customer service and conflict resolution. Overall, the Thunderbird Beach Resort has a lot to offer, but some guests may find it to be a bit of a mixed bag.