The business has a moderate rating from customers, but some issues have been reported. The quality of the business is a major concern, with many customers expressing disappointment and frustration with the service they received. While the pricing is generally considered fair, some customers have felt that they were taken advantage of or misled. The business has also been criticized for its lack of innovativeness and willingness to adapt to changing customer needs. Overall, it seems that the business has some work to do to improve its reputation and provide a better experience for its customers.Some of the issues that have been reported by customers include:* Disappointing and frustrating service experiences, including misdiagnoses and delays* Lack of communication and updates on the status of repairs or maintenance* High prices and feeling taken advantage of* Lack of innovativeness and willingness to adapt to changing customer needs* Problems with the service department, including poor communication and unprofessional behavior from staffDespite these issues, some customers have reported positive experiences with the business, including:* Friendly and knowledgeable sales staff* Competitive pricing and good deals* Quick and efficient service* Good selection of vehicles and optionsIt's worth noting that the business has responded to some of these issues, including apologizing for mistakes and offering to make things right. However, more needs to be done to address the underlying problems and improve the overall experience for customers.