The overall experience at Thrive is average. While the company has its strengths, it also has some significant weaknesses. The quality of service is decent, but there are some issues with delays and poor communication. The pricing seems to be reasonable, but the company's inability to meet its obligations and provide timely support is a major concern. On the other hand, Thrive appears to be innovative in some areas, such as its managed services and IT infrastructure.One major issue is the company's poor customer service. Despite entering into a contract, the company has failed to meet its obligations and resolve service issues in a timely manner. This has led to frustration and delays for customers. The company's communication is also poor, with service requests often going unaddressed for long periods of time.On the positive side, Thrive has a professional and responsive team. Many customers have reported being impressed by the company's professionalism and ease of communication. The company's IT support and security consulting services are also highly rated.However, it is clear that Thrive needs to work on improving its customer service and communication. Until then, customers should be prepared for frustration and delays. While the company has its strengths, its weaknesses are significant enough to warrant caution.Thrive is wheelchair accessible and offers various service options, including onsite services and online appointments. The company's working hours are standard, with Monday to Friday from 8:30 am to 5:00 pm. The address is Building 204, E Orange St Street, Suite 301, Lakeland City.It's worth noting that Thrive's rating is 4.6, which suggests that the company has a generally positive reputation. However, the negative reviews and feedback suggest that there are significant issues that need to be addressed.