The location on Michigan Ave Avenue, in Kissimmee City, offers a range of services for vehicles, including body and trim work, auto body shop services, and car parts sales. While the establishment is wheelchair accessible and has convenient amenities like a restroom and mechanic on site, the experience for some customers has been marred by poor customer service.The staff, particularly the front desk, has been reported to be extremely rude, with some customers accusing the business of being dishonest and prone to starting confrontations. However, other customers have had positive experiences, praising the professionalism, knowledge, and customer service of the staff.In terms of pricing, this location seems to offer very competitive rates, making it an attractive option for those in need of auto repairs or body work. As for innovativeness, the establishment appears to be up-to-date with the latest technology and techniques, which is a significant plus.Overall, this location has some notable strengths, but its poor customer service and inconsistent quality have left some customers with a negative impression. It's worth noting that the business has been around for a long time, with some customers reporting excellent experiences dating back to the 1990s. However, the current state of customer service is a major concern that needs to be addressed.