The business has a strong overall reputation, with a rating of 4.4 based on third-party ratings and excellent reviews from satisfied clients. Thomas Netzel and his team have extensive experience in real estate, with 20 years of experience, and have sold millions of dollars worth of residential properties.The business has a wheelchair-accessible parking lot and entrance, making it convenient for clients with disabilities. They also offer onsite services and online appointments, providing flexibility for clients.However, one issue that stands out is the case of a dissatisfied client who claimed to have been defrauded by Thomas Netzel. The client alleged that they were owed nearly $275,000, but were only paid a fraction of that amount. This negative review highlights the importance of verifying the reputation and business practices of any real estate agent or agency.Overall, the business has a strong reputation, excellent service options, and a professional team. However, clients should be aware of the potential risks and take necessary precautions when working with any real estate agency.The team's ability to provide exceptional marketing and advertising for high-end properties is notable, as is their willingness to go the extra mile to meet clients' needs. They are described as professional, patient, polite, knowledgeable, and accommodating.Their working hours are available 24/7, making it convenient for clients to schedule appointments at their preferred time.Thomas Netzel and his team are highly recommended by clients, who praise their professionalism, attention to detail, and ability to deliver exceptional results.