The business location, Florida Orthopaedic Institute, has received overwhelmingly positive reviews from patients. The overall experience is exceptional, with a 4.9 out of 5 rating. The quality of care is also high, with a 4.8 out of 5 rating. Patients praise the doctors, particularly Dr. Bernasek, for their expertise, kindness, and willingness to listen to their concerns. The pricing is also considered fair, with a 5 out of 5 rating.The staff is also commended for being courteous, professional, and attentive. Patients appreciate the thorough explanations of their conditions and the treatment options. Many patients have had successful surgeries, including hip and knee replacements, and have been able to return to their normal activities.However, there are a few issues that have been raised. Some patients have reported long wait times before seeing the doctor, and a few have expressed dissatisfaction with the front office staff. Additionally, one patient had a negative experience with a particular staff member who was described as rude and unprofessional.Despite these issues, the majority of patients have had a positive experience at Florida Orthopaedic Institute. The staff is caring and knowledgeable, and the doctors are highly skilled and dedicated to their patients' well-being. The facility is also well-equipped and clean.It's worth noting that one patient had a serious issue with their knee replacement surgery, which was attributed to a loose implant and improper procedure. The patient reported that the doctor was dismissive of their concerns and failed to properly diagnose the problem. The patient ultimately had to seek treatment elsewhere and had to undergo multiple revisions. The patient reported the issue to the board of health and was subsequently blacklisted from seeing any doctors at the practice.