The facility of Florida Orthopaedic Institute is well-equipped and comfortable, with a welcoming atmosphere. The staff is friendly and professional, providing great care and attention to patients. The practice is LGBTQ+ friendly and has a wheelchair-accessible design, making it easily accessible for people with disabilities.The surgeon, Thomas L. Bernasek, MD, is highly knowledgeable and experienced in his field, with a great bedside manner and ability to explain complex medical issues in a clear and concise manner. Patients highly recommend him and appreciate his exceptional care and attention.However, there are some issues with long wait times, which can be frustrating for patients. The office is sometimes running behind schedule, and patients may be seen by a fellow or associate rather than the surgeon they originally scheduled with. This can be disappointing for patients who are waiting to see the doctor they were referred to.The office is well-organized and has a seamless check-in process. The new facility is beautiful, and the staff is highly efficient and courteous. The practice is highly recommended for orthopedic care, and patients appreciate the exceptional service and care they receive.The facility has a free parking lot and accepts various forms of payment, including NFC mobile payments, debit cards, and credit cards. They also offer NFC mobile payments, which is convenient for patients. The practice has a 5-star rating on third-party review platforms and is highly recommended by patients.However, the long wait times and inconsistent service can be a major drawback for some patients. The practice needs to work on improving their wait times and communication with patients to provide a better overall experience.