This medical service location, which specializes in ophthalmology and optometry, appears to be well-established with a reputable doctor. Patients praise Dr. Thomas G. Vanzandt for his professionalism, politeness, and thoroughness. Many have appreciated his bedside manner and dedication to finding the perfect fit for contacts. Some patients even consider him one of the best doctors they've ever had.However, there are concerns about communication and responsiveness. Several clients reported difficulty getting in touch with the office, with some experiencing disconnected calls and others expressing frustration with the staff's attitude. Some patients also felt that the doctor could have listened more attentively to their concerns.One issue stands out - patients report being unable to reach anyone by phone, which might be an ongoing problem that could be improved.The overall experience seems to vary depending on the individual's interaction with the office. Some patients have had excellent experiences, while others have been less satisfied due to issues with communication and responsiveness. To improve, the office could focus on addressing these concerns and ensuring that patients feel heard and attended to.