This business is a medical service provider, specifically an internist's office, located at Building 611, Druid Rd Road, Suite 511, Clearwater City. The office has a wheelchair-accessible entrance, parking lot, and restroom, making it easily accessible for people with disabilities. They accept various payment methods, including NFC mobile payments, debit cards, and credit cards. The office is open from Monday to Friday, 8:00 am to 5:00 pm. The staff is friendly and welcoming, with many clients praising the doctor's bedside manner and kindness. Dr. Thomas E. Austin and his staff have a reputation for being knowledgeable, compassionate, and attentive to their patients' needs. They take the time to listen to their patients and provide thorough explanations of their conditions and treatment plans.The majority of the clients have given the office high ratings, praising Dr. Austin and his staff for their exceptional care and service. However, one client had a negative experience, which they have shared publicly. The client expressed concerns about Dr. Austin's thoroughness during their examination, which they felt was inadequate. Fortunately, the client sought a second opinion and was diagnosed with a different condition.Despite this isolated incident, the overall feedback suggests that Dr. Austin's office is a trustworthy and caring medical service provider. Clients appreciate the doctor's knowledge, compassion, and willingness to listen to their concerns. However, it is essential to note that clients should be aware of their own needs and advocate for themselves, especially when it comes to their health.A few clients have mentioned that Dr. Austin is an exceptional doctor who genuinely cares about his patients, which is a testament to his dedication to his profession. Some clients have been loyal to the office for many years, even traveling long distances to see Dr. Austin. His office has a reputation for being a rare gem in the medical field, where patients feel valued and cared for.