This dental practice has received mixed reviews from patients. While some have praised the quality of care, particularly with Dr. Thomas Fellner and hygienist Janet, others have experienced issues with scheduling, customer service, and payment receipts. The practice has modern equipment and a clean office, and some patients have been pleased with the results of their procedures, such as veneers. However, the front office staff and business office have been criticized for being unprofessional and difficult to work with. Overall, the practice seems to have some inconsistencies in its service, but the quality of care is generally good. The practice seems to prioritize patient comfort and has taken steps to accommodate patients with dental anxiety. However, the lack of consistency in scheduling and communication has been a major issue for some patients. The office is wheelchair accessible, which is a positive feature. The practice accepts various payment methods, including NFC mobile payments, debit cards, and credit cards. Despite some issues, the practice has received high praise from some patients, and the owners seem to be responsive to feedback.