Tampa Bay
The Waverly Assisted Living & Memory Care
15.21
15.21
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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This location seems to have a lot of issues with the quality of care and the way the staff treats residents. Many reviewers mentioned that their loved ones were not being properly taken care of, with issues such as dirty conditions, lack of proper hygiene, and unhelpful staff. There are also concerns about the safety of the residents, with several incidents of people being left unattended or getting hurt.
One of the biggest red flags is the multiple reports of a resident dying in the freezer after being left locked in, which raises serious questions about the facility's ability to provide proper care and supervision. The management's response to these incidents has also been criticized, with some reviewers feeling that they were dismissive and unhelpful.
The only positive reviewer mentions that their parents live in the memory care and that the care they have had is exceptional. However, this is a very isolated example and does not seem to represent the overall experience of the facility.
The facility has a very unusual policy of locking residents in their rooms for dinner while they rent out the dining hall for private parties and bars, which seems to be a major issue with the way they prioritize their residents' needs.
Overall, this location seems to have a lot of problems with quality and care, and it's not a place that I would recommend to anyone.
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