This Tervis Store location offers a wide variety of customized drinkware options, including tumblers, mugs, and water bottles, in a range of designs and colors. The store's products are known for keeping drinks cold and hot for hours, and many customers have reported excellent experiences with their products. However, some issues have been reported with the warranty process, with some customers experiencing difficulty in getting defective products replaced.The store has a friendly and helpful staff, with many customers praising their excellent customer service. The store also offers a unique experience, allowing customers to personalize their own designs and weld their own tumblers. Additionally, the store has a selection of pre-printed wraps and permanent markers for those who don't want to create their own design.However, one notable issue that has been reported by several customers is the long wait times for warranty replacements, with some customers waiting for months to receive their replaced products. This has led to frustration and disappointment among some customers.Overall, the Tervis Store location is a great place to find unique and high-quality drinkware options, but customers should be aware of the potential issues with the warranty process.