This financial services location seems to be a mixed bag. The overall experience is somewhat disappointing, which is reflected in the 2.5-star rating. The quality of the services provided is also a concern, with a rating of 2.5. Unfortunately, there's not enough information to provide a rating for pricing.The location has wheelchair-accessible parking and entrance, which is a positive aspect. It's also worth noting that The Tampa Bay Tax Group is a well-known entity in the area. The website link provided suggests that the location is willing to engage with clients.However, there's a significant issue with the responsiveness of the staff. Several clients have expressed frustration with the lack of response from the staff, which is reflected in the low overall rating. This issue needs to be addressed in order to improve the overall experience for clients.