The business is a rehabilitation and nursing home facility located on Lake Pointe Blvd Boulevard in Sarasota City. The overall experience for clients is good, with a rating of 4.5 out of 5. Quality of care is also high, with a score of 4.5. Pricing is reasonable, with a score of 4.9. The business is quite innovative, with a score of 4.8.
The facility is wheelchair accessible, both in terms of parking and entrance. It operates 24/7, seven days a week, which is convenient for families. The staff is friendly and caring, as evident from the numerous reviews. Many reviewers praised the facilities' cleanliness, with some even commenting on the lovely decorations. The food is also said to be good, with some reviewers praising the variety and generosity of the portions.
The physical and occupational therapy teams, as well as the nurses, receive high praise from reviewers. Some reviewers even reported remarkable progress in their loved ones' health and mobility. The business office staff, particularly Karin, are also commended for their help with navigating the complexities of Medicare and Medicaid.
However, some reviewers reported issues with the responsiveness of the staff, particularly during the weekend. One reviewer reported waiting 16 hours for assistance after being admitted to the facility. Another reviewer reported limited therapy sessions and poor food quality. Despite these issues, the majority of reviewers were satisfied with their experience at the facility.